I want to address the issue of my delayed email response and provide some context that may help explain the situation.
Firstly, we receive a substantial volume of emails on an hourly basis. Many of which require careful consideration and detailed responses. Balancing this with my regular workload, which includes sales and production, can be quite challenging.
Additionally, I prioritize messages as they come in. Unfortunately, this means that some emails, while still important, may take longer for me to respond to as they are addressed in order of date received.
Another factor is the complexity of some inquiries I receive. Crafting thoughtful and comprehensive quotes sometimes necessitates further research or collaboration with team members, which can add to the response time.
I want to assure you that I am fully committed to improving my email response times. I am currently exploring ways to manage the inbox more efficiently. In the meantime, I deeply appreciate your understanding and patience.
If there is an urgent matter that requires my immediate attention, please feel free to indicate its urgency in the subject line.
For quotes/estimates, please be as detailed as possible we need the following information.
Colors
Size
Single or double-side
Artwork
in hands date
Thank you for your understanding and cooperation.