Terms and Conditions
Effective Date: 01/24/2025
Welcome to DoDGuidons.com ("the Website"). By accessing or using our Website, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, you must not use our Website.
1. Use of the Website
1.1. You must be at least 18 years old or the age of majority in your jurisdiction to use this Website.
1.2. You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.
1.3. Unauthorized use of the Website may give rise to a claim for damages and/or be a criminal offense.
2. Intellectual Property
2.1. All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of DoDGuidons.com or its content suppliers and is protected by intellectual property laws.
2.2. You may not reproduce, distribute, or display any part of the Website without prior written permission from DoDGuidons.com.
2.3. Trademark/Copyright Disclaimer: All logos and trademarks on the site are the property of their respective owners. 915 Synergy LLC or DODGUIDONS is not affiliated with or endorsed by any companies or government agencies. By purchasing, you are conveying to us that you have the authority or that you have obtained approval to reproduce the requested trademark or logo in accordance with the policies and procedures of the company, government, or Education Institution. The buyer assumes all responsibility if any products do not adhere to the policies set forth by the company they represent, including but not limited to layout, colors, text, logo placement and use, and any required representation of their status with the company. The designs, as provided on this site, do not constitute approval of the design by the respective company or government agency. Buyers are encouraged to read their representing company or government agency terms, conditions, and/or policies and follow the steps necessary for advertising in that respective policy. Those policies are set in place to protect the various companies/brands these trademarks represent.
3. Products and Services
3.1. All products and services offered on the Website are subject to availability. We reserve the right to discontinue or modify any product or service without prior notice.
3.2. While we strive to ensure accurate product descriptions and pricing, errors may occur. We reserve the right to correct such errors and to cancel orders if necessary.
3.3. Custom orders, including guidons and laser-engraved products, are non-refundable once production has started.
4. Payment and Billing
4.1. Payments must be made in full at the time of purchase. Accepted payment methods are listed on the Website.
4.2. You are responsible for providing accurate billing and contact information. Failure to do so may result in delays or order cancellations.
5. Shipping and Delivery
5.1. Shipping costs and delivery times will vary based on your location and selected shipping method. These details will be provided at checkout.
5.2. DoDGuidons.com is not responsible for delays caused by shipping carriers or customs processes.
6. Returns and Refunds
6.1. Returns are only accepted for defective or damaged products. Claims must be submitted within 20 Days of receipt.
6.2. Custom products are non-returnable unless a production error occurs.
6.3 Late or missing refunds (if applicable)
If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: dodguidons@gmail.com
7. Limitation of Liability
7.1. DoDGuidons.com is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or its products and services.
7.2. Our maximum liability to you for any claim shall not exceed the amount paid by you for the product or service in question.
8. Privacy Policy
8.1. Your use of the Website is also governed by our Privacy Policy, which can be accessed [here] dodguidons.com/pages/privacy-policy.html
9. Governing Law
9.1. These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
10. Changes to the Terms
10.1. We reserve the right to update these Terms at any time. Changes will be effective upon posting on the Website.
11. Use of Cookies
11.1. The Website uses cookies to enhance user experience, analyze website traffic, and improve our services. By using the Website, you consent to the use of cookies.
11.2. You may disable cookies through your browser settings, but doing so may affect the functionality and performance of the Website.
12. Contact Us
12.1. If you have any questions about these Terms, please contact us at:
DoDGuidons.com
109 Argonaut
El Paso, TX 79912
S4@dodguidons.com
915-701-7845
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.