PRIVACY POLICY
Last Updated: September 8, 2026
915 Synergy LLC, doing business as DODGuidons.com ("DODGuidons," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit DODGuidons.com, purchase our products, create an account, request a quote, communicate with us, or otherwise interact with our business.
By using our Website, you acknowledge the practices described in this Privacy Policy.
1. WHO WE ARE
DODGuidons.com is operated by:
915 Synergy LLC
d/b/a DODGuidons.com
109 Argonaut
El Paso, TX 79912
Email: S4@dodguidons.com
Phone: 771-888-5968
For questions or requests concerning personal information, please contact us using the information above.
2. PERSONAL INFORMATION WE COLLECT
The information we collect depends upon how you interact with DODGuidons.
Information You Provide to Us
We may collect information you voluntarily provide, including:
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Name
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Business or organization name
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Military unit or government organization information
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Email address
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Telephone number
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Billing address
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Shipping address
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Account information
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Order information
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Product specifications
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Quote requests
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Customer-service communications
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Artwork, logos, photographs, insignia, or other files you submit
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Tax-exemption or procurement information
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Government purchasing information
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Other information you voluntarily provide
Please do not provide personal information that is unnecessary for us to process your order or request.
3. PAYMENT INFORMATION
When you make a purchase, payment information is processed through our authorized payment processors and e-commerce providers.
Depending upon the payment method selected, these providers may process information such as your payment-card information, billing address, transaction amount, and other information necessary to authorize and complete the transaction.
DODGuidons does not intentionally retain complete payment-card numbers or card security codes on its own business systems when those details are processed directly by our authorized payment providers.
Payment providers maintain and process payment information according to their own privacy, security, and payment-card compliance requirements.
4. INFORMATION COLLECTED AUTOMATICALLY
When you visit our Website, certain information may be collected automatically by our Website platform and service providers.
This information may include:
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IP address
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Browser type
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Device type
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Operating system
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Referring website
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Pages viewed
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Products viewed
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Date and time of visits
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Website interactions
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Shopping-cart activity
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Approximate geographic location derived from an IP address
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Cookie and similar technology identifiers
We use this information to operate the Website, understand Website usage, improve our products and services, maintain security, detect fraud, troubleshoot problems, and measure Website performance.
We do not intentionally collect precise GPS location information through DODGuidons.com unless specifically disclosed and necessary for a requested service.
5. INFORMATION FROM THIRD PARTIES
We may receive information from third parties and service providers that assist us in operating our business.
These may include:
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E-commerce and Website providers
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Payment processors
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Shipping carriers
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Fraud-prevention and security providers
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Analytics providers
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Accounting and business-management providers
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Email and communication providers
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Advertising or marketing providers, if used
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Government procurement platforms
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Other service providers involved in fulfilling an order or customer request
The information received depends upon the particular service and your interaction with DODGuidons.
6. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
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Process and fulfill orders
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Manufacture custom products
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Prepare artwork and product proofs
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Process payments
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Provide quotes
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Communicate about orders
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Ship and deliver merchandise
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Provide tracking information
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Respond to questions and customer-service requests
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Process returns, remakes, refunds, and claims
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Maintain customer accounts
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Verify government or tax-exempt transactions
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Maintain accounting and business records
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Prevent fraud and unauthorized transactions
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Protect our Website, customers, and business
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Improve our Website and customer experience
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Analyze Website performance and usage
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Send marketing communications where permitted
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Comply with legal, tax, regulatory, contractual, and government-procurement requirements
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Establish, exercise, or defend legal claims
We seek to collect and use only information reasonably necessary for legitimate business purposes.
7. CUSTOM ARTWORK AND FILES
Customers may provide artwork, photographs, logos, military insignia, organizational information, names, unit information, or other files in connection with custom products.
We may retain these materials as reasonably necessary to manufacture the order, provide customer service, process future reorders, maintain business records, resolve disputes, or satisfy legal or contractual requirements.
Customers should avoid including unnecessary personal or sensitive information in artwork or files submitted to us.
8. COOKIES AND SIMILAR TECHNOLOGIES
DODGuidons.com and our service providers may use cookies and similar technologies to operate the Website and understand how visitors interact with it.
Cookies may be used for purposes including:
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Shopping-cart functionality
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Account login
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Website preferences
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Security and fraud prevention
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Website analytics
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Performance measurement
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Marketing or advertising, where applicable
Some cookies are necessary for the Website to function properly.
Other cookies may be used for analytics or marketing depending upon the services enabled on our Website.
You may be able to control certain cookies through your browser settings or through any cookie-management tools made available on our Website.
Blocking necessary cookies may prevent certain Website features from functioning correctly.
9. ANALYTICS
We may use third-party analytics services to understand Website traffic, visitor interactions, Website performance, and customer experience.
These services may collect information such as IP address, device information, browser information, pages visited, interactions with Website elements, and approximate location.
Analytics information helps us identify Website problems, improve navigation, understand customer interests, and improve our products and services.
Where required by applicable law, we will provide appropriate choices concerning analytics or tracking technologies.
10. HOW WE SHARE PERSONAL INFORMATION
We do not disclose personal information to third parties simply because they request it.
We may disclose personal information when reasonably necessary to operate our business or provide requested products and services.
Categories of recipients may include:
E-Commerce and Website Providers
Providers that host, maintain, secure, or support our Website and online store.
Payment Processors
Companies that process credit-card, PayPal, government purchase card, or other payment transactions.
Shipping and Delivery Providers
Carriers and logistics providers receive information necessary to deliver merchandise, such as recipient name, shipping address, telephone number, email address, and shipment information.
Business and Accounting Providers
We may use accounting, invoicing, bookkeeping, customer-management, and other business-service providers.
Analytics and Technology Providers
Providers may process Website and device information to help us understand Website performance and protect our systems.
Professional Advisers
Information may be provided to accountants, attorneys, insurers, consultants, or other professional advisers when reasonably necessary.
Government and Legal Requirements
We may disclose information when reasonably necessary to comply with a subpoena, court order, law, regulation, government-contract requirement, law-enforcement request, or other legal obligation.
Business Transactions
If 915 Synergy LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction subject to applicable law.
11. SALE OF PERSONAL INFORMATION
DODGuidons does not sell customer personal information for monetary consideration as part of its ordinary business operations.
If our practices change in a manner that constitutes a "sale" of personal data under applicable privacy law, we will update this Privacy Policy and provide any notices or opt-out rights required by law.
Certain privacy laws define "sale," "sharing," or "targeted advertising" more broadly than an ordinary sale of information for money. Cookies, advertising technologies, or third-party analytics may therefore be treated differently under particular state privacy laws.
Where applicable, we will provide legally required disclosures and choices.
12. MARKETING COMMUNICATIONS
If you choose to receive promotional emails or other marketing communications from DODGuidons, we may use your contact information for that purpose.
You may unsubscribe from promotional emails by using the unsubscribe instructions included in those communications or by contacting us.
You may continue to receive transactional communications necessary to process orders, payments, shipments, customer-service requests, or other business transactions.
13. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise required or permitted by law.
Retention periods may depend upon the type of information and our need to:
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Fulfill orders
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Maintain customer and order histories
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Facilitate reorders
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Maintain accounting and tax records
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Meet government-contracting requirements
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Resolve disputes
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Process warranty, remake, refund, or shipping claims
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Prevent fraud
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Enforce agreements
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Protect legal rights
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Satisfy legal and regulatory requirements
Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of according to our business practices and applicable requirements.
14. DATA SECURITY
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We also use service providers that maintain security measures appropriate to the services they provide.
However, no Website, Internet transmission, electronic storage system, or information-security system can be guaranteed to be completely secure.
Customers should protect their account credentials and contact us if they believe their account or information has been compromised.
15. DATA SECURITY INCIDENTS
If we become aware of a data-security incident involving personal information, we will investigate the incident and provide notifications to affected individuals, government authorities, or others when required by applicable law.
16. CHILDREN'S PRIVACY
DODGuidons.com is intended for adults and organizations purchasing our products.
We do not knowingly solicit personal information directly from children under 13 through our Website.
If we learn that we have collected personal information directly from a child under 13 in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.
Parents or guardians who believe a child has provided personal information to us may contact us at S4@dodguidons.com.
17. TEXAS PRIVACY RIGHTS
Texas residents may have privacy rights under the Texas Data Privacy and Security Act (TDPSA) and other applicable Texas laws.
The applicability of particular rights depends upon the law, the nature of the information, the purpose for which it is processed, and whether an applicable exemption applies.
Where the TDPSA applies, eligible Texas consumers may have the right to:
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Confirm whether we process their personal data
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Access their personal data
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Correct inaccuracies
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Request deletion of certain personal data
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Obtain a portable copy of certain personal data
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Opt out of certain sales of personal data
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Opt out of targeted advertising where applicable
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Opt out of certain profiling where applicable
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Exercise applicable rights without unlawful discrimination
Submitting a Texas Privacy Request
Texas consumers may submit a privacy request by contacting:
Please include "Texas Privacy Request" in the subject line and clearly identify the right you wish to exercise.
We may need to verify your identity before fulfilling a request.
Where the TDPSA applies, we will respond within the period required by law.
Appeals
If we decline a privacy request covered by the TDPSA, you may appeal our decision by emailing S4@dodguidons.com with the subject line:
"Texas Privacy Appeal"
Please identify the original request and explain why you believe the decision should be reconsidered.
If an appeal is denied, we will provide information concerning additional remedies or complaint procedures when required by applicable law.
18. CALIFORNIA AND OTHER U.S. STATE PRIVACY RIGHTS
Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Utah, Virginia, and other states may have additional privacy rights under applicable state law.
Depending upon the law and whether it applies to DODGuidons, these rights may include access, correction, deletion, portability, and certain rights to opt out of sale, sharing, targeted advertising, or profiling.
Not every state privacy statute applies to every business, and statutory exemptions, thresholds, and exceptions may apply.
We will honor applicable privacy rights where required by law.
Requests may be submitted to:
Please include your state of residence and the nature of your request.
We may request information reasonably necessary to verify your identity and process the request.
19. CALIFORNIA "SHINE THE LIGHT"
California residents may have additional rights concerning certain disclosures of personal information for third parties' direct-marketing purposes under California Civil Code Section 1798.83.
Eligible California residents may contact us using the information provided below regarding applicable requests.
20. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS
Web browsers and devices may provide "Do Not Track" or other privacy preference signals.
Because standards and legal requirements concerning these signals continue to develop, our response may depend upon the signal, technology, and applicable law.
Where applicable law requires recognition of a legally valid universal opt-out or privacy preference mechanism, we will process that signal as required by law.
21. THIRD-PARTY WEBSITES AND SERVICES
Our Website may contain links to websites, platforms, payment services, social networks, or other services operated by third parties.
DODGuidons does not control the privacy practices of independent third parties.
We encourage customers to review the privacy policies of third-party services before providing personal information to them.
22. GOVERNMENT AND MILITARY CUSTOMERS
Orders from federal, state, local, military, or other government customers may require us to collect and maintain additional business information for procurement, invoicing, shipping, contract administration, tax, recordkeeping, or compliance purposes.
We may retain and disclose this information as reasonably necessary to satisfy applicable contracts, purchase orders, procurement requirements, government regulations, audits, or legal obligations.
23. INTERNATIONAL CUSTOMERS
If you access DODGuidons.com from outside the United States, information you provide may be processed or stored in the United States or other locations where our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from those in your country.
Where applicable law imposes additional requirements concerning international personal-data processing, we will comply with those requirements to the extent they apply to us.
24. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our Website, technology, service providers, business practices, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this policy.
Material changes will be communicated in an appropriate manner when required by applicable law.
We encourage visitors to review this Privacy Policy periodically.
25. CONTACT US
Questions, concerns, or privacy requests may be directed to:
915 Synergy LLC
d/b/a DODGuidons.com
109 Argonaut
El Paso, TX 79912
Email: S4@dodguidons.com
Phone: 771-888-5968
For privacy-rights requests, please include "Privacy Request" in the email subject line so that your request can be routed appropriately.